Terms of service

If you use our site or services on behalf of a business, you confirm you're allowed to agree to these terms for it. If you don't agree, please don't use the site or services. You must be at least 18.

When you hire us, the signed proposal, statement of work or agreement for your project (your "Agreement") governs that work. If your Agreement and these terms conflict, your Agreement wins.

We provide marketing, social media, websites, follow-up systems, AI setup, design and business coaching for small businesses. Descriptions, examples and prices on the site are for information and may change; what you buy is what's in your Agreement or invoice.

Free calls, growth analyses and similar offers come with no obligation to buy. Analyses are based on publicly available information and automated research at a point in time, may contain errors, and are general guidance, not a guarantee. Promotions (such as free posts or program discounts) have the eligibility rules and end dates shown with the offer, are limited to one per business unless stated, and can't be exchanged for cash.

Keep your login private and tell us right away if you think someone else has used it. You're responsible for activity on your account and for anyone you invite to it. We may suspend access that puts the service or other clients at risk. When our work together ends, we'll give you a reasonable chance to download your files before access is removed.

• Proposals are valid for the period shown on them. Work starts once the proposal is accepted and any deposit is paid.
• Invoices are due on the date shown. Card and bank payments are processed by Stripe under its terms.
• Recurring services (retainers) renew each period until cancelled as described in your Agreement. Unless your Agreement says otherwise, our monthly services are month-to-month and can be cancelled with notice before the next billing date.
• Late or failed payments may pause the work. Deposits and work already performed are not refundable except where your Agreement or the law says otherwise.
• Ad spend, software subscriptions, domains, stock media and other third-party costs are separate unless your Agreement includes them.

Coaching is guidance, accountability and education to help you run and grow your business. It is not legal, tax, financial, investment, medical or mental-health advice, and your coach is not acting as your lawyer, accountant, financial adviser or therapist. Talk to a licensed professional about those matters. You remain responsible for your own decisions and their results.

Coaching calls may be recorded and transcribed when you agree to it, as described in our privacy policy. Don't record our calls without our agreement. Course material and documents we share with you are for your own business use and may not be resold or shared publicly.

We work hard for every client, but we can't guarantee specific results such as rankings, followers, leads, sales or revenue, which depend on many things outside our control. Testimonials and case studies on our site are real experiences from real clients; they are not a promise that you will get the same results. Individual results vary.

You keep ownership of the content you give us (logos, photos, text, data). You give us permission to use it to provide your services, and you confirm you have the rights to it. Unless your Agreement says otherwise, we may show finished work we created for you (such as a website or campaign) in our portfolio; tell us in writing if you'd rather we didn't.

Ownership of deliverables we create for you passes to you as set out in your Agreement, normally once the related invoices are paid. Our own tools, templates, know-how and pre-existing material stay ours, and you get a license to use them as part of your deliverables.

The site, our brand, text, designs, courses and software are owned by us or our licensors. You may view and share pages for personal or internal business use, but you may not copy, resell or republish them without our written permission.

Don't misuse the site or services: no unlawful, harmful or misleading content, spam, scraping or bulk collection of data, attempts to break into accounts or systems, malware, or interfering with other users. Don't submit someone else's information without their permission.

We use and connect to services run by others, such as Google, GoHighLevel, Stripe, Meta and our hosting provider. Their terms apply to your use of them, and we're not responsible for their availability or actions. Links to other websites are for convenience only.

If you agree to receive texts from us, our SMS terms apply. Message frequency varies, message and data rates may apply, reply STOP to opt out or HELP for help. Agreeing to texts is never a condition of buying from us.

Except as stated in your Agreement, the site and services are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement, and we don't promise the site will always be available or error-free.

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim related to the site or services is limited to the amount you paid us for the services involved in the 3 months before the claim (or $100 if you haven't paid us anything). Some laws don't allow these limits, so they may not all apply to you.

You agree to cover our reasonable losses if a claim against us arises from content you gave us or your breach of these terms.

These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Before filing a claim, please contact us so we can try to resolve it informally. Any legal action will be brought in the state or federal courts located in Texas, and both of us agree to their jurisdiction, unless your Agreement says otherwise.

We may update these terms; the date at the top shows the latest version, and continued use means you accept them. Changes don't affect signed Agreements unless both of us agree in writing. If part of these terms can't be enforced, the rest still applies. Not enforcing a term isn't a waiver of it.

Questions: trevor@thegrowthaware.com · (903) 568-7290.